The definitive list of waiters' problems: customers who attract your attention, the minefield known as “collecting crystals”, people who disappear before paying, wet feet and the dreaded silent and chatty customers who are charming but who delay the rest of the line, curious customers. Trust was one of the main challenges when I started working as a waiter. Have the confidence to be able to prepare drinks and fulfill orders, as well as interact with customers and manage schedules. I still remember my first 12-hour shift as if it were yesterday.
There are a lot of problems that waiters can end up facing when working at events. Problems with waiters are common in all types of jobs, but the best waiters always find ways to handle those problems. Avoiding waiter problems in this situation requires thinking quickly to come up with a good cocktail suggestion. This should be done based on the customer's requests and any beverages similar to the one they expect.
If you plan to be a freelance waiter, you should make sure that you can work as often as possible. You should take as many jobs as you can and start to grow in popularity. One of the biggest problems for waiters is not being able to become popular enough. The four participants with the highest scores in those first five rounds go on to the final challenge to face each other and determine who is the winner.
Every day there are challenges, but these are wide and varied, and they range from the back of the house to the front of the house, and that's one of the reasons why I love this industry, because it teaches you to think quickly and to be adaptable. There is a lot to learn and, for me, the most difficult thing back then was to get to know the different spirits. Being able to talk to people from different cultures, areas and backgrounds was a challenge for me, but at the same time, it was a learning experience. To learn about the real-time challenges faced by waiters around the world, I asked some of the renowned waiters about the challenges they faced when they first entered the space, the challenges they regularly face behind the bar, and how they overcome them.
We have very demanding customers who know how to drink and what to drink, so getting them to the right decision is the biggest challenge.